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Legal Notice

Legal Notice

This website is owned by BIST SERVICIOS TURISTICOS, S.L., holder of Tax Identification Number (NIF) B86353166, with registered address at Paseo de la Castellana, 230, 2º Izda., 28046, Madrid, and registered in the Mercantile Registry of Madrid under the following registration details: Volume 29300; Book 0; Page 126; Section 8; Sheet M527401.

For any queries or suggestions, please contact us at: hola@bisteuropa.com or by phone at +34 917 337 266.

This website is governed by the legislation exclusively applicable in Spain and by the scope of the European Union. Anyone using this website, whether Spanish or foreign, is subject to these regulations.

Access to our website by the USER is free of charge, and it is conditioned upon the prior full, express, and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access. Please read them carefully. By using our website, its content, or services, the USER expressly accepts and submits to these general terms of use. If the user does not agree with these terms, they must refrain from using and operating through this portal.

We reserve the right, at any time and unilaterally, and without prior notice, to modify the presentation and configuration of our website, expand or reduce services, and even remove the website from the Internet, as well as the services and content provided.


A. INTELLECTUAL PROPERTY

All content, text, images, trademarks, and source code are our property or the property of third parties who have granted us the corresponding rights of use, and they are protected under Intellectual and Industrial Property Rights.

The user is only entitled to a private, not-for-profit use of this material and must obtain express authorization to modify, reproduce, exploit, distribute, or exercise any right belonging to its owner.


B. CONDITIONS OF ACCESS

Access to our website is free and does not require prior subscription or registration.

By sending personal data, the USER expressly accepts our Privacy Policy by checking the relevant box at the time of data submission.

The user must access our website in good faith, in accordance with public order regulations, and with these General Conditions of Use. Access to our website is carried out under the user’s own and exclusive responsibility, and the user will be held liable for any damages that may be caused to third parties or to us.

Given the impossibility of controlling the information, content, and services contained on other websites that may be accessed through links provided on our website, we inform you that we are exempt from any liability for damages of any kind that may arise from the use of these external websites by the user.


C. PRIVACY POLICY

Given the impossibility of controlling the information, content, and services of external websites that may be accessed through links on our website, we inform you that we disclaim any liability for damages of any kind that may result from the use of these external websites by the user.

Below, you will find information on:

  • Who is responsible for processing your data.
  • The purposes for which we collect the requested data.
  • The legal basis for processing your data.
  • How long we keep your data.
  • To whom we disclose your data.
  • Your rights in relation to your data.

1. DATA CONTROLLER

Please refer to the heading above for details.

2. PURPOSES, LEGAL BASIS, AND RETENTION of the processing of data submitted through:

  • Contact Form
    Purpose: To provide you with a means to contact us and to respond to your requests for information, as well as to send you communications about our products, services, and activities, including by electronic means (email, SMS, WhatsApp), but only if you check the corresponding box giving your express consent.
    Legal Basis: The user’s consent when requesting information through our contact form and checking the box to accept receiving information.
    Retention: Once your request has been resolved through our form or answered by email—provided it has not generated a new processing—and, if you have agreed to receive commercial communications, until you request to unsubscribe from such communications.

  • Sending Emails
    Purpose: To respond to your requests for information, fulfill your inquiries, and address your questions or concerns. If you send us your Curriculum Vitae (CV), your personal and professional data may be included in our databases to participate in our present and future recruitment processes.
    Legal Basis: The user’s consent when requesting information through our email address or sending us their data and CV to participate in our selection processes.
    Retention: Once your inquiry is resolved via email, provided it has not generated a new processing. In the case of receiving your CV, your data may be retained for 2 years for future recruitment processes.

– Obligation to provide your personal data and consequences of not doing so
You must be at least 18 years old—or, where applicable, have sufficient legal capacity to contract—to provide personal data. The personal data requested is necessary to manage your requests, register you as a user, and/or provide the services you may contract. If you do not provide this data, we cannot serve you properly or provide the requested service.

In any event, we reserve the right to decide whether or not to include your personal data and other information in our databases.

3. RECIPIENTS OF YOUR DATA

Your data is confidential and will not be disclosed to third parties unless there is a legal obligation to do so.

4. YOUR RIGHTS REGARDING PERSONAL DATA

Any person may withdraw their consent at any time without having to justify their decision. Withdrawal of consent will not affect the execution of any contract or relationship established previously.

You also have the right to:

  • Request access to your personal data or its rectification if it is inaccurate.
  • Request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the restriction of its processing in certain circumstances.
  • Object to the processing of your data based on reasons related to your particular situation.
  • Request data portability in cases provided for by law.
  • Exercise any other rights recognized under applicable regulations.

Where and how to exercise your rights: By writing to the data controller at the postal or email address indicated in the Legal Notice, including the reference “Personal Data,” specifying the right you wish to exercise and for which personal data.

If you have any disagreements with the company regarding the processing of your data, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

5. SECURITY OF YOUR PERSONAL DATA (refer to the heading above)

To safeguard the security of your personal data, we inform you that we have adopted all technical and organizational measures necessary to ensure the security of the personal data provided and to prevent its alteration, loss, or unauthorized processing or access.

6. UPDATING YOUR DATA (refer to the heading above)

It is important that you inform us of any modifications to your personal data so that we can keep it accurate and up to date. Otherwise, we do not assume responsibility for its accuracy.

We assume no responsibility for the privacy policies regarding personal data you may provide to third parties through links available on our website.

This Privacy Policy may be modified to adapt it to changes that may occur on our website, as well as to legislative or jurisprudential changes regarding personal data that arise, so it requires reading each time you provide us with data through this website.


D. LIABILITIES

By making this website available to the user, we aim to offer a quality service, using the utmost diligence in its provision and in the technological means employed. However, we cannot be held responsible for the presence of viruses or other elements that may in any way damage the user’s computer system.

We do not guarantee uninterrupted or error-free availability of the service.

The USER is prohibited from taking any action on our website that may cause an unreasonable overload to our computer systems, as well as from introducing viruses, installing robots, or software that alters the normal functioning of our website, or, in short, may cause damage to our computer systems.

The USER assumes full responsibility for the use of our website and acknowledges that they have understood all the information regarding the conditions of use of our portal, deemed sufficient to exclude any error therein. Consequently, the USER expressly and fully accepts these conditions.

All Rights Reserved | BiSt Tourism Services
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